I started using Facebook with in the last six months. My wife, and her friends were using it regularly, and my brother has been on Facebook for years. I decided that it was about time for me to join the party. I never realized what a powerful tool it could be for bringing people together. In addition to sharing videos, pictures, and links Facebook allows for the formation of groups. These groups allow the organizer to communicate with all the group members simultaneously. The groups also allow the users to contribute to discussions and post comments on the group wall.
Setting up a Facebook group for our e-commerce class was very easy. It took about 5-10 minutes to set up the group. In the event that there is a large group of people you want to invite, Facebook has even made it possible to upload email address from you Outlook address list. Since it was so simple to set up it got me to thinking about the applications that these groups could have in a business environment. With a little creativity these groups could be used for purposes like updated clients on project progress, or updating them on the products and services you offer. There are many possible ways this social media service could be harnessed to increase the level of customer service around the world.
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It seems like this has been a good experience for you. It shows how useful social media can be and we are glad you gained so much from it. Facebook is a really great tool for networking with others when used correctly.
ReplyDeleteYour page on Facebook is really cool and has some great info! You did a nice job.
ReplyDeleteI agree Facebook is powerful if you apply its tools correctly. I thought it was kind of funny though how sometimes you dont want your networks to cross through Facebook. My sister has two accounts, one she uses with her work network and one for family. Facebook is so widely used that it is hard to specifically only target one network now.
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